Product Information

What types of dining furniture do you offer?
We specialize in complete dining solutions, including Bar Stools & Counter Stools, Dining Chairs & Benches, Dining Room Sets & Collections, Dining Tables, Folding Tables & Chairs, Kitchen Carts & Islands, and Sideboards & Buffet Tables. Each piece is designed to help you create a comfortable and stylish dining space.
How do I choose the right size dining table for my space?
Consider allowing at least 36 inches between your table and walls or other furniture for comfortable movement. For seating, allow 24 inches of space per person. Our customer service team can provide specific recommendations based on your room dimensions and needs.

Ordering & Account

How do I create an account?
You can create an account during checkout by providing your email address and creating a password. This will allow you to track orders, save favorites, and expedite future purchases.
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Can I modify or cancel my order after placement?
Orders are processed quickly to ensure fast delivery. Please contact us immediately at [email protected] if you need to modify or cancel your order. We’ll do our best to accommodate your request if your order hasn’t yet been processed for shipping.

Shipping & Delivery

What shipping options are available?
We offer two convenient shipping methods:
– Standard Shipping: $12.95 flat rate via DHL or FedEx (10-15 days after dispatch)
– Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)
All orders are processed within 1-2 business days from our warehouse in Mesa, US.
Do you ship internationally?
Yes, we ship globally! However, we are unable to deliver to some remote areas and parts of Asia. Please check our shipping policy for specific details about your location.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to monitor your delivery in real-time.

Returns & Exchanges

What is your return policy?
We want you to love your dining space! If you’re not completely satisfied, you may return your purchase within 15 days of receipt for a full refund. Items must be in original condition and packaging.
How do I initiate a return?
Please contact our customer care team at [email protected] to initiate a return. We’ll guide you through the process and provide return instructions.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or defective. In such cases, we’ll cover return shipping and promptly send a replacement.

Care & Maintenance

How should I care for my wooden dining furniture?
Use a soft, damp cloth for regular cleaning and avoid harsh chemicals. For spills, wipe immediately. Use coasters under drinks and placemats under dishes to protect surfaces. Avoid placing furniture in direct sunlight or near heat sources.
Do you provide assembly instructions?
Yes, all items requiring assembly come with clear instructions. For additional assistance, please contact our customer service team.

Still have questions? Our friendly customer care team is here to help!
Contact us at [email protected] and we’ll be happy to assist you.